FAQs 2012-12-05T17:20:13+00:00


Frequently asked questions and their answers

Where can I find the assembly instructions? 2017-05-24T18:07:54+00:00

All assembly instructions for our products are printed and shipped with your product. They can also be downloaded on the relevant product pages in the ‘Additional Information’ section.

If you have a custom product assembly instructions will be shipped out with your product.

What is your returns policy for orders sent to the UK 2017-05-24T18:07:29+00:00

We will accept any unwanted items up to 30 days after receiving your order. We will charge a 20% handling charge for any items returned after 7 days of receiving your order to cover re-stocking costs.  Please refer to our Returns, Replacements and Cancellations for more information.

Do you deliver internationally? 2017-05-24T18:06:29+00:00

We can deliver Internationally please contact us for a quote, or take a look at our Delivery Information.

Are all your products made in the UK? 2017-05-24T18:05:06+00:00

All of our products are designed from scratch and manufactured in our UK warehouse.

WIN a refund of your delivery charge! Send pictures of your Tekplas product to info@tekplas.co.uk. Winners announced at the end of each month.