FAQs

Frequently Asked Questions

Tekplas Products

All of our products are designed in house and manufactured in our UK factory based in Surrey.

Accessories such as our metal posts and locks are sourced externally.

Assembly instructions can be found on the relevant product pages.  A copy of these will also be emailed with your order.

Shipping & Returns

Due to the size of our products we cannot deliver internationally.  However, you can buy our products through eBay shop who can then ship via the Global Shipping Program.

 

For large quantites or becoming a reseller please contact us.

We will accept any unwanted items up to 30 days after receiving your order. We will charge a 20% handling charge for any items returned after 7 days of receiving your order to cover re-stocking costs.

Please refer to our Returns, Replacements and Cancellations for more information.